Terms of Service

1. Platform Role

WULLIB provides a technology platform that enables riders and drivers to connect.

WULLIB:

• Does not provide transportation services
• Does not employ drivers
• Does not control driver vehicles, routes, or driving conduct

Drivers operate as independent contractors responsible for their own compliance with applicable laws, licensing requirements, insurance, and operational safety. WULLIB is not a common carrier.

2. Eligibility

Users must be at least 18 years old to create an account. Drivers must meet all eligibility requirements displayed in the driver onboarding process.

3. User Accounts

Users must provide accurate account information and maintain the confidentiality of login credentials. WULLIB may require identity verification, background screening for drivers, and additional verification measures where permitted by law. Users are responsible for all activity that occurs under their account.

4. Safety and Conduct

Users agree not to:

• Violate laws or regulations
• Harass or discriminate against others
• Engage in fraudulent or illegal activity
• Damage property
• Use the platform in unsafe or abusive ways

WULLIB may suspend or deactivate accounts that violate these Terms or create safety risks.

5. Rides, Fares, and Payments

When a ride is requested, the Platform may display estimated fares and arrival times. Actual fares may vary based on:

• distance
• time
• route changes
• traffic conditions
• tolls or applicable adjustments

Riders authorize WULLIB or its payment processors to charge the payment method on file for all applicable fares and fees. Drivers are responsible for their own tax obligations. WULLIB does not withhold taxes for drivers.

Each newly requested ride includes a $1.50 WULLIB platform fee paid by the rider. The rider sees the estimated total, including this fee, before confirming the request. WULLIB places a hold for that total and collects the final ride total when the trip is completed; a changed trip fare may change the final total. The driver's ride fare and earnings do not include the rider-paid platform fee.

5.1 Cancellation and Rider No-Show Fees

Rider cancellation before a driver accepts the ride is free. After acceptance, a rider may cancel before the trip starts at no charge if fewer than 300 seconds (5 minutes) have elapsed since acceptance. At or after 300 seconds, a rider cancellation carries a $5.00 fee. Server-recorded times, not a device's displayed countdown, determine the threshold.

At pickup, the driver must explicitly signal “I'm here” to start the rider's pickup-wait period. The driver may cancel and leave as a rider no-show only after that period expires. WULLIB's administrator sets the period between 1 and 30 minutes; its default is 5 minutes. The administrator may enable or disable the $5.00 rider no-show fee. When enabled, a qualifying no-show cancellation carries the fee; when disabled, the full pickup wait still applies but no no-show fee is charged. The fee-setting active when the driver signals arrival applies to that ride.

The qualifying late rider-cancellation or enabled no-show fee is $5.00 total, not $5.00 plus the $1.50 platform fee. If successfully collected, $3.50 is credited to the driver and $1.50 to WULLIB. A fee that is not collected is not paid out, and the same ride will not be charged more than once for a cancellation/no-show fee. An ordinary driver cancellation does not charge the rider.

6. Fees, Withdrawals & Driver Subscription Terms

6.1 Payment Processing & Card Fees

If the Platform offers driver-initiated early withdrawals, a 3% platform withdrawal fee applies only when a driver chooses to withdraw before Monday. This fee does not apply to automatic transfers to a driver's connected payment account. Any early-withdrawal option will show the fee before the driver confirms it. WULLIB does not currently offer an in-app withdrawal request or guarantee a Monday bank deposit.

A separate 3% payment processing fee may apply to transactions processed through third-party payment processors, including Stripe. Any applicable fee will be disclosed before it is charged. A transfer to a Stripe connected account is not the same as a bank withdrawal; the time funds reach a bank depends on the payment processor and bank.

6.2 Driver Subscription Fee (Driver Accounts Only)

Drivers using the WULLIB Platform must maintain an active subscription.

Current Driver Subscription:

$50 per week (flat fee)

The current weekly fee requires explicit authorization of the $50 billing terms. Previous authorization for a lower amount does not authorize the higher charge. Drivers must update their billing authorization before receiving new ride requests where enrollment is required. Historical payments and already-initiated payments retain their original amount; a verified payment covering the current week is not charged again merely because the fee changes.

This weekly subscription fee:

• provides access to the WULLIB Driver Platform
• includes access to the driver mobile application
• includes access to ride request and earnings functionality
• contains no hidden platform commissions

WULLIB does not take a percentage of collected driver ride fares. Drivers retain 100% of those fares, subject to the separately disclosed processing fee and, only if elected, the early-withdrawal fee described above. The $50 weekly platform charge is initiated on Monday using the payment method the driver authorizes for recurring off-session charges. A bank debit may take additional time to settle; initiation on Monday counts as processing, not as confirmed payment.

Drivers who do not plan to work the following week may schedule a voluntary billing pause by Sunday at 11:59 p.m. Eastern time. The pause begins the following Monday, continues until the driver chooses to restart, prevents new ride requests while active, and stops the $50 Monday charge during paused weeks. The ordinary Online/Offline switch does not pause billing. A scheduled pause may be canceled before it begins.

To restart after a voluntary pause has begun, the driver must expressly authorize a $50 charge to the enrolled billing method. Driving access remains unavailable until that payment is confirmed successful; a pending bank payment is not yet paid. The separate $100 reinstatement process below applies to failed-payment suspensions, not voluntary pauses.

If a Monday charge cannot be initiated or a charge fails, driver access may be suspended at 12:01 a.m. Eastern time the following day. A later failure may result in suspension at 12:01 a.m. Eastern time the day after that failure. Dispatch must approve reinstatement, and the separate $100 reinstatement fee must be confirmed paid before access is restored.

6.3 No Hidden Charges

WULLIB operates under a transparent pricing model. Aside from:

• the $1.50 rider-paid platform fee included in each new ride's quoted total
• the 3% fee for an elected early withdrawal before Monday, if that option becomes available
• the applicable third-party processing fee
• the $50 weekly driver subscription
• the $100 fee for reinstatement after a payment-related suspension
• the $5 total rider cancellation or no-show fee described in Section 5.1, only when its conditions are met; this already includes WULLIB's $1.50 share

WULLIB does not charge hidden commissions, association fees, or additional recurring platform charges beyond the disclosed weekly driver fee.

7. Promotions

WULLIB may offer promotions, referral incentives, discounts, or credits. These promotions may be modified or discontinued at any time.

8. Intellectual Property

All WULLIB trademarks, branding, software, and platform technology remain the property of WULLIB LLC. Users receive a limited, non-exclusive license to use the platform for its intended purposes.

9. Account Suspension or Deactivation

WULLIB may suspend or deactivate accounts that:

• violate these Terms
• create safety risks
• engage in fraud or abuse
• misuse the platform

10. Disclaimer of Warranties

The Platform is provided “as-is” and “as-available.” WULLIB makes no guarantees regarding:

• ride availability
• uninterrupted service
• platform accuracy
• driver behavior or performance

11. Limitation of Liability

To the maximum extent permitted by law, WULLIB’s total liability will not exceed $100 USD. WULLIB is not liable for indirect or consequential damages.

12. Arbitration & Governing Law

These Terms are governed by the laws of the State of Florida. Disputes will be resolved through binding arbitration in Broward County, Florida, except where prohibited by law. Users waive the right to jury trial and class actions to the extent permitted by law.

13. Changes to Terms

WULLIB may update these Terms periodically. Continued use of the Platform constitutes acceptance of updated Terms.

14. Contact

WULLIB LLC

WULLIB@zohomail.com
954-800-5314